We offer a number of ways to get answers to your questions about Writecall.com. If you don't the answers you need please feel free to contact our support department for assistance.   General I'm new to investing. Where do I start? Will your training teach me stock investment fundamentals? What are the arrows next to some links in your site? Covered Calls What are covered calls? How much money do I need to effectively write covered calls? I don't live in the United States. Can I still sell covered calls? What is a margin account and what is the risk of using one? How do I learn more about covered call techniques? Can I write covered calls in an IRA account? Brokerage Accounts Is Writecall.com a brokerage firm? What brokers do you recommend? How should I set up my brokerage account? Writecall.com's Alert Service How many ReturnAlerts can I expect per day? When do the options you alert on expire? Are they LEAP options? What criteria does Writecall.com use for sending an alert? After being sent, how long do the potential returns usually stay viable? Can I set up more than one email address to have alerts sent to? Billing & Account Questions My credit statement reads,"October Internet Services." Who is this? How do I cancel my membership? My username and/or password were forgotten or do not work. Who do I contact if I have a billing question? How do I change or update my credit card or billing information? Will I get a receipt for my purchase? Back to top